In the coming weeks the members of your PR Advisory Council (myself included) and your Alignment Ambassadors are going to tell you about steps librarians and information pros can take without delay to increase their value.
These simple action items will help you put to work the valuable findings of SLA’s Alignment Project.
Here is your first action item:
1. Seek and Destroy Jargon
Dissemination, taxonomy, digitization, interlibrary loan, e-journal, information behavior . . . all of these words and terms are library shorthand immediately understood by most librarians. They can be very useful when librarians are communicating with one another.
However, like most shorthand, these examples of librarian jargon can be difficult for the rest of the world to understand. And that is a big problem, because the rest of the world generally includes the people who control your organization’s budget.
Using language that people important to your career will understand is not “dumbing down.” It is smartening up to the reality that we become our own worst enemies when we put barriers between ourselves and the people we serve.
Look at your Web site, job description, and any materials used to market or inform people about your services. Find every word that would not be immediately understood by a person outside of the library profession. Replace it or explain it.
Find excellent advice on library terms that users understand at John Kupersmith’s Web site at The U.S. government also has a useful site on using plain English.
Do you have an alignment story or action item to share with your colleagues? Join the conversation on the Alignemnt Wiki or leave a comment here!

